How can I change the size/color/version of a purchased item?
Right now there's no option to switch the size/color/version — you'll need to cancel the original order and repurchase the item.
Here's how:
On the website:
Go to My orders .
Select the order from the list.
Select Cancel order .
Select the cancellation reason, then – Confirm .
On Android:
Go to Profile by tapping the icon in the bottom right corner.
Select My orders .
Select the order from the list.
Select Cancel order .
Select the cancellation reason, then – Confirm .
On iOS:
Go to Profile by tapping the icon in the bottom right corner.
Select My orders .
Select the order from the list.
Select Cancel order , then tap Yes .
N.B. You have only two hours to do it, while the order still has the Paid status.
Es neatradu atbildi uz savu jautājumu