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•  Note: The package would not contain batteries If you select OV-5 Pro, the kit consists of plugs and USB cable If OV-5 is selected, the packaging would not include a plug, only a USB cable  This machine is acceptable for oil soluble important oil with a concentration of 5% - 60% Directly add important oil to the machine with out adding water Why can&;t I hook up with the application? This mechanical device can solely use Bluetooth connection 1 Firstly, you should allow Bluetooth and location permissions in your phone 2 If you're using an Apple phone, you should click the settings within the phone&;s background - click on app management, and then turn on the Bluetooth and location permissions for the app three Enter the Bluetooth connection password for the APP as 1234, after which use the APP to regulate the machineWhy can we deserve to clear our aromatherapy diffusers regularly? Waterless foremost oil diffusers function otherwise from water-based ones the essential oil evaporates inside the diffuser over time, it inevitably adheres to the internal walls time, this will clog the diffuser, preventing the mist outlet from discharging properly there is not any fragrance or mist after utilizing it for a while, you could possibly try cleaning the aromatherapy mechanical device first may be that the inner wall of the machine is clogged due to long-term atomization would not mean that the operate of the mechanical device itself is damaged to wash the diffuser: you could possibly take a look at our video: does the mechanical device illuminate and make noise while working, but now not produce fog?Because the air pump tube is susceptible to detachment during transportation So it is best to disassemble the machine, reinstall either ends of the air pump tube, and the machine will be able to produce fog normally If you need a video, please look for the hyperlink on the picture to view the video

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