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• Within 90 days of receiving the inverter The inverter would not paintings Please contact customer support Due to a brief era of time Problems with the inverter We provide you with technical help first If it's inverter issue We offer you unfastened motherboard substitute 1:Why we can provide you with technical help first Because there's a choice of damage because of mistaken operation or formulation mismatch Even once you re-purchase it, it is going to be broken and waste your invaluable time 2: Provide PV system parameters Panel power what number of watts How many volts of voltage Voc How many panels Series or parallel connection 3: Provide what shade the inverter LEDs are It is healthier to list video We can quickly decide the issue Description: 300W/350W Grid Tie inverter is a compact unit,which straight converts direct current into alternating recent for powering home equipment and/or office equipments and connecting to utility grid AC output from Smart Micro inverter is synchronized and in-phase with the application grid you have any questions after receiving the product, please touch us in time, we will offer you good after-sales service, so that you don&;t need to open disputes at will If you have any questions after receiving the product, please touch us in time, we will give you nice after-sales service, so that you don&;t have to open disputes at will Voltage tips: Our 18-50V grid-tie microinverter requires a starting voltage of 24V and has an operating range of 18V-39V (Vmp) Please observe that the Voc of the solar panel should not exceed 50V It isn't counseled to use 12V photo voltaic panels with a Vmp of 18-20V and a Voc of 20-24V, as a result of susceptible daylight can cause the working voltage to drop under 18V, inflicting the inverter to work unstable and be broken Instead, we endorse utilizing a photo voltaic panel with a Vmp of 30-39V and a Voc of 38-46V for optimal performanceRegarding the heating concern of the inverter: here is normal phenomenon All electronic instruments generate heat throughout operation The inverter makes use of aluminum alloy material Metal can behavior heat better The inverter additionally has over-temperature protection if the temperature is high Then the inverter will routinely reduce the working output performance Or give up working After cooling down, restart It is recommended to put in the inverter in a ventilated, dry and funky place Install far from direct daylight and direct rain exposure(Ventilated, dry, cool)Package Include: 1XGrid Tie Inverter 1 x AC Cable 30CM About inverter repair： After a considerable amount of customer data feedback, the inverter cannot paintings since the DC or AC fuse is damaged When you stumble upon this problem, we are able to ship you accessories free of charge And provide you with upkeep video instruction You can easily replace itFor additional info on accessories visit this link: Buyers show： This is a video of a YouTube blogger evaluating the inverter You can browse the blogger’s hyperlink or click the picture to jump to the hyperlink >>>Returns If you get hold of an item that's not as described, please touch us within 7 days and return the right merchandise If you acquire a DOA (Damage on Arrival) merchandise or a defective product, please touch us We will offer an replace or refund after verbal exchange >>> 1 Year Warranty We stand in the back of our merchandise so you are constantly covered! We supply 1 yr warranty Please read the ensuing predominant information about the warranty policy Warranty does not follow to instances caused by misuse, abuse, negligence, accident, mistaken application, mistaken installation or alteration >>>Warranty Process 1 Determine the cause of product failure via pictures, videos and text descriptions provided through the shopper and remotely handbook the client to troubleshoot the problem; 2 during the guarantee period, provide clients with spare elements equivalent to motherboards that have to be replaced freed from charge; 3 within the warranty period, for the maintenance can't be resolved after-sales problems, for the client to switch the new product >>Evaluation If there's any subject with the payment, transport or obtained product, please contact us first Negative feedback will not help to resolve the difficulty >>Duties Import duties, taxes and other costs are usually not integrated in the item payment or transport cost These fees are the obligation of the client Please talk over with your country&;s customs branch to determine these further prices before bidding/buying >>>Shipping and Handling Most of the goods in our shop will be shipped inside 2 enterprise days after Buydo verifies payment! The quoted shipping cost would not encompass the extra cost for remote areas listed by the courier corporation The ETA (Estimated Time of Arrival) shown in the directory is given by the shipping company, but cannot be used as a reason behind transport postpone disputes We should not accountable for any shipping delays, including but no longer limited to customs postage checks, strikes, power majeure, and many others Russia consumers should fill in complete name; Brazil shoppers deserve to leave CPF/CPNJ Number; Chile buyers need to depart RUT Number

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