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FAQ-General Question Q: What is the transport time? A: It can be 7-45 day,depends on where are you situated Q: Is it loose shipping? A: Yes, we will choose shipping company and canopy the shipping charge on our side, so please do not choose shipping corporation when you order unless you are going to pay for the transport charge to use Fedex service, Please kindly observe the delivery cost does not include the custom duty Q: What is the delivery preparation time? A: Within 2~3 day unless specified Q: Can you do B2B/OEM/blind drop business? A: Yes, we're manufacturer and open to discuss, please contact the seller via: info@hibrew Can the product be used at 50HZ or 60HZ? HIBREW machines can be used in 50-60HZ But due to Saudi Arabia&;s particular customs requirements, the product packaging must be ticked 60HZ mark In practice, HiBREW machines in Saudi Arabia 50HZ or 60HZ can be used If necessary, you could possibly request a product security certificates from customer service, thank you