FAQ
Q:Is there a discount for giant orders?
A:If you set a enormous order with us over a period of time, we are able to ship the goods collectively and give you a discount charge
Q:Do you support different delivery options?
A:Yes, we offer China Post Ordinary Small Packet Plus, Cainiao Super Economy, ePacket, Buydo Standard Shipping and China Post Registered Air Mail
Q:Are all of the photos real?
A:Of course, all of our images are 100 percent taken by means of our photographers
Q:Do you help drop shipping?
A:Yes, we assist drop transport You solely need to verify the data
Q:Why is logistics so slow?
A:Actually, it&;s now not as rapid as DHL fedex as a result of all of our merchandise are low margin and unfastened shipping provider for most countries, which is a loss for some international locations to be honest, but I trust logistics isn't slow and can tune where the info goes
Shipment
1 After your payment, because of the stock situation and time difference, we are able to choose to deliver your items from our first out there warehouse for fast delivery, we are able to intently prepare the goods for you in about 1-5 days Generally speaking, the delivery time is about 5-60 days, and even longer for ships from distant or underdeveloped countries
2 only ship to the proven order tackle Your order tackle must match your delivery tackle
three The transit time of the carrier will be offered by way of the carrier, with the exception of weekends and vacations Transit instances could vary, particularly during vacations
four Tracking information will be supplied within 2-5 days after cargo (some free logistics have no tracking information) If you continue to do not get hold of the goods when the shipping date is coming to an end, please touch us to increase the transport date for you
five you don't obtain the goods inside 60 days after payment, please contact us We will music the shipment and come again to you as soon as possible Our goal is visitor satisfaction!
refunds
1 receipt of the goods, while you discover any issue with the goods, please contact us immediately and supply us with enough evidence (tip: when opening a package, list the unsealed video) If the product is basically damaged, please take a photograph and send it to our e-mail or on-line chat to contact us We will provide you with options or compensation
2 You have 7 days to contact us and return the products 15 days after receipt If you've the article for greater than 7 days, you will think about using it and we will not give you money back or substitute
three All returned items needs to be within the fashioned equipment and you must present us with the delivery tracking number, the explicit reason for return, and your order ID
4 Upon receipt of the unique state and packaging of your returned products with all ingredients and accessories, we can refund you the total buy quantity
five If the products arrive at your place and you don&;t decide them up, it will be returned to us Upon receipt of the goods, we are able to return or re-mail them to you as requested (you could be responsible for the return and mailing fee)
suggestions
1 If you are satisfied with our products, we would appreciate your five-star suggestions We will give you the same five-star feedback But when you've got any problems with the products you receive, we would like you to touch us before you leave the feedback We will provide you with some excellent suggestions
2 We maintain excessive criteria of excellent quality and try to achieve 100% visitor satisfaction! If you've any questions, please touch us first! Before we ask you to offer us impartial or detrimental feedback, please touch us We can provide you with some best recommendations to improve your pleasure Please trust us to resolve this problem in a passable manner
three you've got any questions, please touch us Enjoy your browsing