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Q: Can I change my order info? Such as receiving handle or item purchased? A: Order information can't be replaced after being positioned Please cancel your order and place a brand new one if order information is wrong Otherwise your parcel goes to be shipped in keeping with the initial order details Q: Why is never my order being shipped out of China? A: If there isn't any additional monitoring facts after 10 days It is probably due to domestic delivery problem For additional support, please touch our customer support Q: Why is my parcel nonetheless "delivering"? A: International cargo could be time-consuming and your persistence is liked Please rest guaranteed if you see no update about your parcel We use Buydo shipping tips which might take 15 to 60 days For extra support, please contact our customer service Q: Why do I acquire a distinct product? A: Please contact our customer service straight for additional support Q: Why do I receive just one item while a number of had been bought in the first place? A: One order can perhaps be shipped via several parcels with every single of them a different tracking quantity Please song them in keeping with the explicit tracking number(s) Please touch our customer support directly for additional help Q: I clicked "Confirm Goods Received" earlier than the parcel is received What should I do? A: Don't fear while you clicked it by accident Your parcel is shipped soonest probable anyway Simply persist with the tracking number for replace A 5-star assessment is way liked upon receiving your parcel Q: What must I do if my order is closed? A: Please position a new order with a secure account and fee components Q: What if the product can't be used? A: Please ensure the product is used correctly per the person manual For additional help please contact our customer service immediately Q: I haven't received my parcel yet nevertheless it shows "delivered" at the order element page What should I do? A: Please confer with your native submit first for the parcel information For further support, please touch our customer support Q: Why is my parcel returned? A: That's as a result of receiving tackle or telephone number being unsuitable or the logistics corporation can't ship to your deal with Please reach out to our customer support directly if the issue persists