If you've got the following disorders when utilizing the dongle, you could possibly contact us to get the video operation of on-line update! 1 If you discover that the dongle cannot hook up with your car console, you might update the method through a USB charger to increase compatibility 2 If you're connected to Android Auto/CarPlay and the APP reaction is slow, you may go to the dongle respectable online page to set up 5G wifi sign Compatibility Note: ●Please make sure your original automobile supports stressed car-play/Android Auto(BMW, Tesla and some units aren't like minded you are not sure You can contactcustomer provider to inquire) ●Required iPhone6 or later iPhone items with lOS 10 or above for wi-fi car-play function ●Required an Android smartphone that assist current Android Auto operate and with Android eleven or greater of the Android working formula for wi-fi Android Auto function Note :Huawei cell phones have their own cellular working system-EMUl Unfortunately, this dongle no longer assist Huawei cellular phones! How to verify if your car has Apple wired Car-Play or Android Auto function? Method 1: Connect your iPhone or Android samrtphone to your vehicle by way of USB date cable and notice car-play or android auto logo in your car reveal Method 2: Check the well suited record beneath or confer with your automobile producer to peer if your car has this means Carplay: available-models/ Android auto:https//www/auto/Compatibility Features: 1 Wired to wi-fi CarPlay adapter, say so long towires plug-and-play installation, steady and fast,no need to remove OEM radio 2 It could be linked robotically after the first profitable connection three Certified 5Ghz WiFi module, offering a faster andbetter wi-fi journey This product is suitable for 98% of cars with long-established stressed carplay/Android auto BMW, Tesla and some units usually are not compatible you are not sure You can contactcustomer carrier to inquire How To Use 1 Start the auto and watch for the auto head till method to be loaded 2 Connect the Wireless Car-play Android auto adapter to the USB-A or USB-C port in your car be certain plug the adapter into the port that's for stressed out apple carplay or android auto three Open WIFl and Bluetooth in your iPhone/Android samrtphone and discover the BT named“WirelessDongle*"Click on Pair;Click on &;Allow&;; Click on Use Carplay or &;Use Android Auto&; Support Wireless CarPlay/Android Auto Product length packing list FAQ