Applicable Models & YearsFor Mercedes Benz C Grade W204 2011-2014 NTG 4 System Installation: Shipping: Shipment might be arranged inside 7 work days after price is cleared as lengthy as buyer&;s news and delivery deal with is confirmed Please give you the right publish code and legitimate cellphone quantity to circumvent postpone in delivery 1) We assuredly ship through DHL, FedEx or EMS --- we choose the most economic method among them for you 2) If customer need the parcel to be delivered by bound courier or different explicit way, please contact our gross sales to adjust the worth earlier than charge 3) Small kit inside 2 veritably be shipped by way of China put up / HK post 4) Remote field fee excluded, for addresses indexed within the remote locations on DHL/UPS website, might be charged an additional US$40 Import Tax: We are NOT answerable for ANY import tax, custom fee or customs put off If the parcel is return back to us because of the buyer’s refusal to pay the above fees, we might NOT resend the parcel till the buyer whole those costs and pay ALL the go back and resend cost Buyer cannot cancel the order or request refund according to the above reason Return and Warranty: All items are brand new directly from the manufacturing unit In case you get hold of a faulty item, please touch us inside three days after sign at the receipt Return within 1 12 months from the purchase date can be repaired It is the customers&; responsibility to pay for return postage and deliver the thing back to us All returns must be confirmed by means of our after carrier staff, we are not chargeable for any go back package with out prior notice For non-defective returns, there will be administrative commission applied We offer ONE Year Factory Warranty (accessories no longer included) Warranty might be voided as of: (1) Damage brought on by: Undue wear & tear, dirt, misused, flawed set up or operation, neglect, accident (2) Any damages caused by wrong packaging when consumers go back the item to us (3) If the object changed into disassembled or repaired through unauthorized user Feedback: Customers satisfactory are our ideal goal If you are satisfied with our products and service, please depart us five stars feedback If you've got subject or question please contact us earlier than open a dispute or leaving any form of suggestions All messages or emails can be answered within one business day If you do not obtain our reply, please kindly re-send your electronic mail or criticism to our manager