Shipping Terms We guarantee to ship out within 48 hours after charge affirmation (except Holiday) ship the item to you as present Our transport rates include the price of shipping, handling, packaging and related manpower prices We ship to international from china Delivery time is approx 14 to 20 business days (excluded Saturday & Sunday, Public Holiday) to most US/UK/AU destinations Please contact us If you don&;t obtain over above enterprise days,we will clear up this difficulty in a totally little while For item&;s safety, insurance is very counseled International Buyers Note 1 Import duties, taxes and fees aren't included within the merchandise payment or delivery costs These expenses are the buyer &; s responsibility 2 Please talk to your country&;s customs workplace to ascertain what those further expenses can be ahead of bidding/buying three Dimensions of tangible product could also be barely different from our description due to use of other measurement tools four Notice for Customer from Russia Please ensure you present us along with your FULL NAME when place order, otherwise your parcle cannot be delivered 5 Notice for Customer from Brazil Please provide us together with your CPF NUMBER when position order 6 To Buy the Faucet Customer Notification If you purchase the tap contains hoses, hose specification for 1/2” via default,standard size If you need US 3/8 " or UK 3/8" size of the hoses, please leave a message within the order Payment We accept Alipay, West Union, Escrow,etc Payment needs to be made inside three days of order If you can&;t checkout immediately after public sale close, please wait for a couple of minutes and retry Payments should be completed within three days About Warranty All products are under 5 12 months guarantee (Excluding the accessories) We supply loose repair carrier for quality problem in first 12 months after purchase, ad customer pay 2 methods delivery charge The spare parts and accessories should not beneath warranty If the article is defective on its arrival, the customer has 3 days to from the receipt date to exchange a brand new one We just pay one way shipping charge from China to you, and we are able to reship the replaced one to you by means of China air mail Please make sure all goods aren't any damage and in resalable situation once we receive it Please additionally supply quality proof of high quality difficulty Please should test the package on its arrival in entrance of the courier If you find the parcel is damaged or the machine is broken, please refuse to sign the parcel and phone us ASAP We additionally desire your proof from the shipping company that the parcel is broken on its arrival, after which we can declare again the shipping corporation for repayment Otherwise we don't settle for any claims for reimbursement from the client Feedback & DSRs We rely on our repute and customer satisfaction to succeed, Your feedback and DSRs are ultra important to us as larger DSR scores impact our seek placement on alibaba If you love my goods please go away me nice suggestions and five superstar DSR rating " " motion may also help us provide our milk and bread I will do an identical for you we haven't given you cause enough for 5-star grades on every single DSR then please let us know how we will earn your 5-star rating earlier than submitting your scores! Return & Refund As a guilty seller, we guarantee unfastened replace or full refund, if item is flawed Valid period is 30 days from the day of putting order, so please tell us about defect in advance when you discover it We will refund you if the object isn't as described or broken in transportation You can return it within 7 days after receipt But delivery commission isn't always refundable The item ought to be returned to us in its normal situation via mail with monitoring number Any query you ought to ask ,welcome to email to me Contact us All emails may be answered within 24 hours If you do not acquire our reply, please kindly re-sent your e-mail and we can reply you as quickly as possible you email us and don&;t listen a reply, please electronic mail back in the course of the alibaba are handled inside 24 hours on business days We paintings from Monday to Friday normally(Except public holidays) Please contact us before leaving unfavourable or neutral suggestions We will paintings with you to unravel any subject